@ulriccollette

I’m very disappointed with notion’s refund policy. i accidentally added a member to my annual subscription and contacted support, but they refused a refund because i didn’t reach out within 3 days.what’s frustrating is their policy allows 30 days to request refunds for annual subscriptions, yet this doesn’t apply to accidental member additions. this inconsistency is unfair, especially for an honest mistake. i find their approach rigid and lacking understanding toward users. greater flexibility could have avoided this poor experience.additionally, they could have been more transparent at the time of renewal about the cost of using their ai features, which were free during the first year.due to these issues, i will not be renewing my subscription after my current annual period ends.