Charged 450 $ for nothing, and no way to back out
I've been a proud notion user for years, on their free plan. all of a sudden, i was prompted with the fact that i've reached 1.000 blocks, and i had to pay a membership in order to have access to my work. that's right. there was no way to go back and delete useless pages or remove content, nor to access it anymore. my content was held hostage. ok, my bad for not noticing by digging as deep as possibile in their documentation to find out how the billing works. i paid, happily, the plus plan for an entire year, because after all even if these area shady bad commercial techniques, i really love the platform. plus, yes, all my precious content is in there, so i was also forced to do so. then i was prompted with the new feature "team spaces" and i was actively invited to add team members to a project. at no point was i informed that i was going to be billed for this action. turns out that when you add a notion member to a team space (even if it is a free user), you get billed for one entire year for a full subscription on their account. i have added 8 team members. soon enough, i have noticed that i was going to be billed over 450$ for this. i immediately removed the team members and contacted notion support requesting this invoice to be aborted, as there was no way to know this would have happened. they hide the commercial and economical terms in areas that are very hard to find, and this is a borderline - criminal practice. of course, support has not answered back. i don't want to pay for this theft and abuse. so i try to go and remove my credit card from the billing area, and you cant remove your credit card. once they save it in, they don't let it go. so, if i won't pay this amount, i guess my notion account will be blocked (or erased) and i will lose years worth of work. what would you say to this kind of treatment to your clients?