@onlinecustomer

I’ve been using notion for 2 years. never had issues until now, although i have to say some clients have found it a little temperamental.my notion has completely frozen, cannot access it at all. for the past 3 weeks i’ve been trying to get a response. they have now raised a support ticket & have escalated it (although just feel like they are passing the book as no real response yet).just received an email this morning stating that they haven’t heard from me for 2 days so if i don’t respond they will close the case. the last correspondence from them clearly states my case has been escalated & they will be in touch, they even apologise for the wait! i’m not hopeful at all. something isn’t right. it appears they are too busy launching new features.i can’t even access my account to cancel my subscription which is due to be paid in july!i’m fortunate i don’t have anything of great importance on there, like some other users.basically notion is a great tool when it works… when it doesn’t you are left high & dry with zero customer support leaving you no other option but to cancel.