@mariefrance

I had to cancel my credit card because of this app.the app was fine. the one star is because after upgrading to a paid account in february 2024 i was never able to stop the payments, even though i stopped using it and closed my account. again: the app worked fine. used it together with some other people for a creative project: we liked it fine. we didn't like it enough to keep using it, so i reverted it back to a free account sometime in the fall of 2024. then later on, realized i was still getting charged. i assumed i'd done something wrong, so on december 9 2024 logged in to my free account to figure out what step i failed to take. i thought i'd gotten it done but a couple months later: still getting charged. every month. so on february 10 2025 i write to their billing dept, explaining all this. they never respond, i keep getting billed, and now, april 11 2025, i'm on the phone with my credit card company, who tell me the only way to stop the charges is to fully cancel my credit card.so again: it's fine. the app is fine. but whatever's going on in their billing department cancels out all of its qualities.