@leahgrantz

This is my first-ever review, but Notion’s support was so bad that I had to write it. I canceled my paid subscription, yet out of nowhere, I was charged 3.5 times more than usual. Their support claimed it was because I added a user — which I never did. When I asked for a refund, they refused at first. Only after insisting did they offer me a laughable $12, while they basically stole around $60 from me. I repeatedly asked to speak with a supervisor, and they consistently ignored me. It was only when I involved their legal department and head of finance that I finally got reimbursed.

I still have a freemium account, but after this ugly experience, I don’t enjoy using it at all. Avoid Notion!