Originally a great product, now forces you to engage their ai and uses the 'free' platform to extort users
Whilst we originally had very high hopes for this product, and used it well professionally and personally for nearly two years, it has declined rapidly into a platform that force-feeds you the usage of a really lacklustre ai, that then offer a free platform that's seemingly purposely built to bait you into paying by unexpectedly locking all of your data in read-only until you do.the ai features have been added to more and more parts of the ui over time, to the point where it was put in where other ui elements used to be, resulting in frequent accidental clicks due to muscle memory. this then immediately starts the ai engaging with you, which a) means your data is now shared with it, and b) you're dragged off what you were doing, for a most likely incorrect answer. they also removed the option to disable the ai from the free and even paid plans, for some odd reason, and now you have to jump through hoops with their support platform.as for the free plan. it is free for collaborative use as long as you use less than 1000 'blocks', however, as of recently;they removed the ability to tell how many blocks are used - seemingly to bait people into using them and ending up in this stalemate position.they allow people to delete items to free up blocks, but only until they hit this (newly invisible) quota, then they lock their data read-only until you pay.they give no credit to any user in this situation also having paid workspaces and wanting to keep different sets of data separated. eg we pay hundreds per year for my wife and i to have one workspace with unlimited, but we use that for our professional projects, so used a free one for our house activities like tasks and shopping lists. same users, just a different workspace.they implemented an auto-delete feature for trashed items where the ui says old items will be deleted, but items trashed before that date actually don't get deleted.they don't have a 'empty trash' button, so users have to painstakingly manually remove things one by one if they want any hope of staying on the 'free' tier at all.the ui shows the trash as empty once you remove enough items, another baiting tactic, so you may think that you've cleared the trash and freed up blocks (since now you cannot check), however, if you close and re-open notion you'll find the trash is full again!they seemingly remove the warning about approaching the block limit, likely related to not showing it any more, so people don't know when to start paying more attention.be warned!