@alex1

I have been using notion for several years now (the free version) and decided to pay for a plus membership for 1 year last month on may 2023.little did i know this was going to become a problem.i tried to add a free guest to a page in my workspace as i have done many times in the past with the free version of notion. but this time, when i clicked to add a member, it added the guest without prompting or informing me that adding a member with the plus membership can incur costs. this guest didn't even interact with the page, but still, i got a bill from notion of $94 to pay for a whole year of membership for this. initially, this made absolutely no sense, as soon as i realised this misleading predatory behaviour from notion - to get users to pay for services they are not aware of - i contacted support, but notion support (as we can see in other comments) is a joke, my problem was not addressed instead i was sent an email by a notion support staff saying he would forward my problem to an expert team member. five days later i got an email from another staff member completely ignoring my complaint and sending forward a link for me to pay this unreasonable bill or else my workspace will become "view only".basically, i paid for a plus membership and in return, i am possibly getting my information in notion held hostage due to notion intentionally misleading its clients into paying these nonsense bills.i just want notion to stop this billing problem immediately and perhaps warn its users with clear pricing on these currently hidden/misleading options.i also want notion to remove my credit card information from its platform.i am aware of the many users online complaining about this issue and how notion is trying to keep these complaints secret on platforms such as reddit where they turn these complaint topics to private to stop other people from viewing the content, but, there are other reliable platforms such as this one to become aware of these big problems.*update (24/06/2023) -> 2.5 weeks later, after i sent many complaint emails to notion, i finally got contacted by their financial team and they were able to stop this problem. it took a lot of time and effort to get this resolved but they did stop it in the end so i'll upgrade the 1-star review to a 2-star review as the credit card info problem still remains*