@akselnormann

Trips

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Horrible customer service screams of unproffesionalism

I actually love the concept of notion, but their customer service is off-the-charts bad. this does not seem to be a serious company based on my experiences, so beware if you are pushing this on others. they are charging for things i have canceled, they are ping-ponging you about everywhere when you try to contact them, they don't honor their refund policy, they used false evidence/evidence from another account than mine when arguing their case, and at last, they just ghosted me. unresolved, complete and utter silence. thankfully i have already fallen in love with coda.io, which is the same type of product, only much better and in a format that can actually be used by real organizations. i just wanted to see if notion was anything like that, but it is not.

2 years ago